BetterNestBetterNest

Cookies Policy

Last updated: 9/21/2025

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use our application. They help us provide you with a better, faster, and safer experience.

1. How We Use Cookies

BetterNest uses cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. We are committed to being transparent about how we use these technologies.

2. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you.

  • Authentication and login session management
  • Security features and fraud prevention
  • Load balancing and website functionality
  • Form data preservation during sessions
Always Active

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

  • Page views and user journey tracking
  • Feature usage and interaction patterns
  • Performance monitoring and optimization
  • A/B testing and improvement insights
Optional - Can be disabled

Preference Cookies

These cookies remember your choices and preferences to provide you with a more personalized experience.

  • Language and region preferences
  • Theme and display settings
  • Notification preferences
  • User interface customizations
Optional - Can be disabled

Functional Cookies

These cookies enable enhanced functionality and personalization, such as chat features and social media integration.

  • Customer support chat functionality
  • Social media sharing features
  • Video and media player settings
  • Interactive features and widgets
Optional - Can be disabled

3. Third-Party Cookies

We may use trusted third-party services that place cookies on your device. These include:

Google Analytics

Helps us understand website usage and performance

Privacy Policy: Google Privacy

Mixpanel

Advanced analytics for feature usage tracking

Privacy Policy: Mixpanel Privacy

Intercom

Customer support and messaging

Privacy Policy: Intercom Privacy

Stripe

Payment processing and fraud prevention

Privacy Policy: Stripe Privacy

4. Cookie Duration

Cookie TypeDurationDescription
Session CookiesUntil browser closesTemporary cookies deleted when you close your browser
Persistent Cookies30 days - 2 yearsRemain on your device for a specified period
Authentication30 daysKeep you logged in to your account
Analytics24 monthsTrack usage patterns and improvements

5. Managing Your Cookie Preferences

Cookie Consent Management

When you first visit our website, you'll see a cookie banner allowing you to accept or customize your preferences. You can always change these settings later.

Browser Settings

You can also control cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

Settings → Privacy and Security → Cookies and other site data

Safari

Preferences → Privacy → Manage Website Data

Firefox

Options → Privacy & Security → Cookies and Site Data

Microsoft Edge

Settings → Site permissions → Cookies and site data

6. Impact of Disabling Cookies

What Happens When You Disable Cookies?

  • You may need to log in repeatedly during your session
  • Some features may not work properly or be unavailable
  • Your preferences and settings may not be saved
  • We won't be able to provide personalized experiences
  • Analytics and improvement efforts may be limited

7. Do Not Track

Some browsers include a "Do Not Track" feature that sends a signal to websites you visit indicating you don't want to be tracked. Currently, there is no industry standard for how websites should respond to these signals.

BetterNest respects your privacy choices. If you enable "Do Not Track," we will honor this preference for non-essential cookies while still using essential cookies required for website functionality.

8. Mobile App Data Collection

Our mobile applications may collect similar information through app-specific technologies:

  • Device identifiers: Unique IDs for analytics and app functionality
  • App usage data: Feature usage and interaction patterns
  • Push notification tokens: For sending relevant notifications
  • Crash reporting data: To improve app stability and performance

You can control these through your device's privacy settings and app permissions.

9. Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make significant changes, we will notify you through email or prominent notice on our website before the changes take effect.

10. Contact Us

If you have any questions about our use of cookies or this Cookies Policy, please contact us:

Email: support@betternest.life

BetterNest operates fully online and does not maintain a physical office location.

This Cookies Policy is part of our broader privacy framework. For more information about how we handle your personal data, please see our Privacy Policy.